Operations Associate


Job Description

What will be your responsibilities?

  • Prompting picklist, sending picklist to warehouse, changing order statuses on Seller Centers, tracking warehouse dispatches to the courier, monitoring of Ship-On-Time (SOT) rate, monitoring of cancellations/returns, and leading post-delivery action points when needed.

  • Troubleshooting picklist issues in the internal order management system (OMS) and updating of inventory on OMS and Seller Centers.

  • Coordinating with AIRR Labs’ Brand Leads for promo details and stock requirements, coordinating with Demand & Supply Planner for stock forecasting, inventory management, and PO creation; and coordinating with the internal OMS team for any tech support needed.

  • External coordination with warehouse teams for order and inventory concerns and with platform teams for any assistance needed with order dispatching.


  • Bachelor’s degree in Industrial Engineering or equivalent relevant experience

  • Experience in project management and administrative tasks

  • Excellent written and verbal communication skills

  • Highly adaptable in a fast-paced environment with strong problem-solving skills

  • Ability to collect, track, and analyze multiple data sets

  • Keen attention to details

  • Ability to build rapport and collaborate with others within the organization and externally

About AIRR Labs

360° Digital Commerce Made Easy. Simplify. Elevate. Aspire.

Location: Taguig, Metro Manila, Philippines

Salary: Negotiable salary

Referral Reward: No rewards

Starting: Now

Contract: Full Time

Company Website: Visit

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