What will be your responsibilities?
Prompting picklist, sending picklist to warehouse, changing order statuses on Seller Centers, tracking warehouse dispatches to the courier, monitoring of Ship-On-Time (SOT) rate, monitoring of cancellations/returns, and leading post-delivery action points when needed.
Troubleshooting picklist issues in the internal order management system (OMS) and updating of inventory on OMS and Seller Centers.
Coordinating with AIRR Labs’ Brand Leads for promo details and stock requirements, coordinating with Demand & Supply Planner for stock forecasting, inventory management, and PO creation; and coordinating with the internal OMS team for any tech support needed.
External coordination with warehouse teams for order and inventory concerns and with platform teams for any assistance needed with order dispatching.
WHAT ARE WE LOOKING FOR?
Bachelor’s degree in Industrial Engineering or equivalent relevant experience
Experience in project management and administrative tasks
Excellent written and verbal communication skills
Highly adaptable in a fast-paced environment with strong problem-solving skills
Ability to collect, track, and analyze multiple data sets
Keen attention to details
Ability to build rapport and collaborate with others within the organization and externally