Associate Service Delivery Manager at Rise

Job Description

Duties and responsibilities:

●      Responsible for the overall daily management of assigned teams, projects and/or ongoing work

●      Oversee surveys, installs, trunk build and other implementations and take action to ensure milestones are on time

●      Provide planning input and resource input in the form of accurate time estimates

●      Liaise with implementation and other teams to ensure accuracy in planning

●      Maintain the master project plan and ensure all items are up to date

●      Delegate and integrate updates to the project timeline

●      Oversee work to ensure hurdles are managed and escalated where appropriate

●      Identify any potential issues ahead of time

●      Clear any issues that come up

●      Where required, escalate issues as soon as they are known

●      Anticipate issues and proactively mitigate

●      Identify possible project blockers that could delay the implementation before committing to a completion date

●      Ensure changes on Project Plans and Implement immediately without a delay. Ensure  all dependencies are carried out take care off.

●      Maintain allocations, reporting and timeline by maintaining the master schedule

●      Able to effectively manage timelines, external agencies, and report issues when the need arises

●      Use and update project management tools to keep everyone posted regarding project status

●      Identify areas for process improvement and solutions to implement

●      Monitors their work and provide updates to management Proficient in understanding customer requirements in terms of timelines, manpower scheduling, permits

●      Ensure proper handling, documentation and safety of inventory items is carried out

●      Check/review documentation uploaded/created by other Team Members and correct them when needed

●      Create weekly, monthly, and quarterly reports or project updates to direct reporting line

●      Ensure that the surveys, installs follows the company's safety and standards and that commissioning is done with proper testing and within acceptable guidelines

●      Ensure that SO Supervisors/Store Officer coordinates and  monitor  the movement and inventory based on Inventory list and delegate the ordering of additional supplies when needed

●      Review BOMs, BOQs, Survey Checklists, Tool Checklist when necessary


●      Experience in using AutoCAD, SketchUp, MS Visio when needed

●      Able to think critically in high-pressure situations

●      Technical knowledge relating to Fiber-based Telecommunications Networks

●      Proven leadership / mentoring capabilities

●      Can be trusted to complete work without supervision and take responsibility for work items

●      Can guide, mentor, train and teach internal and external teams on quality, standards and techniques for fiber optic and network equipment installation

●      Can make sound decisions and can back it up with logical reasoning

●      Can conduct Performance Evaluation with sub contractors and subordinates

●      Preferably proficient in project management systems and inventory management systems

●      ECE Fresh Graduates are encouraged to apply



About Rise

RISE provides the best possible internet service experience to customers and works to continually improve our internet service characteristics, including speed, reliability, and overall quality.

To assist and advance education and open opportunities, RISE —along with servicing our business customers— supports community initiatives and develops custom solutions for educational institutions.

Location: Cebu, Philippines Remote Friendly

Salary: 25,000 - 35,000 PHP

Referral Reward: 10,000 PHP

Starting: Now

Contract: Full Time

Company Website: Visit

Project Manager Associate Service Delivery Manager Hybrid Setup Cebu City

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