Business Application Analyst

Nordic Global

Job Description

What will be your responsibilities?

  • Be responsible for the analysis of data/systems, researching alternatives, identifying and designing potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post implementation performance.

  • Support applications, databases, processes, workflows and functions as you relate to your specific clinical or business area.

  • Provide support for systems, processes, and customers and responds in a timely manner to ServiceNow incidents and maintain documentation of their resolution.

  • Assists with the implementation and support of IT Business applications and support by connecting with vendors. supporting the internal customer in fulfilling business needs.

  • Serve as the point of contact on technical issues and application vendors alongside internal client.

  • Implements and leads integrated solutions for application related technical and business issues with minimal oversight.


  • Bachelor’s degree in the field of computer science, telecommunications, information sciences, or related field and/or 5+ years equivalent work experience.

  • 5+ years of experience in an enterprise environment

  • Must have experience in supporting multiple applications at once. (at least 3-5 applications)

  • Experienced managing IT Applications as a liaison between customer/vendor

  • Strong concept of IT technical support, vendor management, maintenance of customer services and relationships

  • Experienced with technical support of facilities, legal or security IT applications.

  • Extensive experience with Windows server management, including troubleshooting and configuration

About Nordic Global

Healthcare leaders worldwide trust Nordic as their end-to-end strategic partner in navigating every step of health IT modernization. Our purpose is to help providers and payers harness the power of technology to streamline operations, enhance clinician wellness, improve patient care, and achieve financial sustainability. Nordic provides clients with KLAS-recognized solutions, including strategic advisory, managed services, digital and cloud initiatives, implementation and support, and enterprise resource planning (ERP) services. Nordic laboratory services provide expert resources that enable hospitals and health systems to drive clinical transformation and address today’s ever-changing environment. Clients benefit from our global presence and extensive experience across the top health IT platforms. Our team of over 3,300 professionals brings deep healthcare experience, extensive technical knowledge, insightful strategic vision, and proven operational capabilities.

Location: Manila, Metro Manila, Philippines

Salary: Negotiable salary

Referral Reward: No rewards

Starting: Now

Contract: Full Time

Company Website: Visit

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