Export Documentation Specialist
We believe that when we invest in the right people, we all succed. We provide for a transparent and inclusive workplace, fostering tenacity, teamwork, and personal and professional growth.
We’re currently seeking a dynamic, detail-oriented individual to join us in the role of Export Documentation Specialist. This position will consist of preparation, distribution, and maintenance of all export documents for various geographical regions. This individual should have strong typing skills as it is heavily a data entry position. The Export Documentation Specialist will respond to customer inquiries, verify and distribute invoices, prepare and distribute accurate documents, and assist with tracking tracing for all shipments in a timely manner.
Export Documentation responsibilities include data entry and preparation of HBL and MBL ocean bills of lading, creation and distribution of invoices and timely release of finalized documents and pre alerts
Ensure the on-time delivery of customer's documents
Process approval of bills of lading
Customer/carrier troubleshooting and issue resolution
Manage incoming emails to general Ocean Booking Mailbox.
Send updated booking confirmations to customers with new shipment dates based on details received from the Steamship Line.
Assist Pricing with First Availability “Checks” with Steamship lines and Truckers.
Requesting simple CY / CY (Container Yard) bookings with carriers in assisting Export Specialists.
2+ years of NVOCC/Ocean Carrier experience in the documentation field
Solid computer skills including experience with Microsoft Office (Word, Excel, Outlook)
Highly organized and detail-oriented with an ability to meet deadlines
Strong typing skills and experience with export data entry
Strong written and verbal communication skills, including the ability to build positive relationships with external clients as well as internal teams.
10 Vacation Leave/ 10 Sick Leave - prorated leave credits per year depending on the date of regular appointment.
Meal Allowance - food allowance for team members working in the office.
Health Card/ HMO Benefit - Php 500,000.00 coverage for regular team members.
Annual Medical Check-up - covered under the health maintenance plan and will be scheduled depending on Management approval.
Rice Allowance - 25 kgs. sack of rice upon regularization.
Temporary Hybrid Set-up (2-3 days work from home set-up per week)
Life Insurance coverage from Day 1.