Compliance Manager


Job Description

What will be your responsibility?

Manage and Develop the Service Delivery Operations team.

  • Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)

Manage Solution Delivery

  • Ensure execution of delivery work across one or more service delivery operations

  • Drive optimization of delivery of standard solutions within area(s) of expertise

Manage to Contract Operational and Financial Commitments

  • Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)

  • Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.

  • Participate in solution design processes.

  • May lead or support the design of new offerings or services for industry/functional/technical areas

  • May review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.

Work with Delivery Account Management Leaders and Commercial Directors to proactively

  • Address performance issues across the service delivery operations, create operational approach and implement continuous improvement

  • Manage supply and demand, service quality and processes to meet delivery expectations


  • Standard Delivery Ops Manager role, no domain

  • 8 to 12 years of work experience; with 5 to 10 years supervisory experience

  • 8 to 12 years of work experience; with 5 to 10 years supervisory experience


Lewis Glanz Consulting Was Founded In The Year 2010 In The United Kingdom By Oliver Lewis.

In the year 2015, the management expanded its territory and began establishing its name in the Philippines. Starting from two employees, we have now expanded to over a hundred, and we are still continuing to grow.

Over the years, Lewis Glanz ensures that we give the best services both to the clients and candidates, and up until now, we continue to give this service to every individual that we engage with.

Location: Taguig, Metro Manila, Philippines

Salary: Negotiable salary

Referral Reward: No rewards

Starting: Now

Contract: Full Time

Company Website: Visit

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