What will be your responsibility?
Ensure timely completion of e-billing support requirements
Troubleshoot initial invoice rejection problems and escalate to the necessary group for proper handling
Complete document processes including writing up desktop procedures
Evaluate complex situations using multiple sources of information.
Exercise good analytical skills as well as evaluate judgment based on the analysis of factual and qualitative information in complicated and/or novel situations
With limited supervision, work independently to complete assigned tasks and work responsibilities in order to meet agreed objectives
Consider the impact of recommendations when making decisions or resolving problems .
Exchange ideas and information effectively concisely and logically, and be sensitive to audience diversity
Perform other duties as may be assigned
WHAT ARE WE LOOKING FOR?
Bachelor's degree in business administration, commerce, finance, or related courses.
Strong prior experience in an e-billing role.
Sound understanding of commonly used Legal E-billing Vendors
Keen attention to detail and effective organizational skills
Ability to prioritize and handle multiple tasks to meet deadlines
Ability to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands
Strong problem-solving and analytical skills
Exercise requires a degree of tact and diplomacy when dealing with others and in handling sensitive issues
Ability to handle a high-volume/heavy workload
Advanced knowledge of Microsoft Excel and PowerPoint
Experience with Business Objects
Strong knowledge of AP tools is preferred
Strong analytical and planning skills;
Good communication and presentation skills
Excellent problem-solving skills