Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries. In January 2018, we raised one of the largest Series C rounds ever in Southeast Asia and are well-positioned for our next phase of rapid growth.

At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.

The Position will act as an Operations Analyst/Operations Specialist, he shall develop new and recommend improvements on existing departmental processes and KPIs.

Main Duties

• The Operations Specialist shall create and improve processes for the Recovery Department and ensure that new processes are cascaded to all members of the Recovery Department, and the rest of the functional units along with the following responsibilities:

• Generate, interpret, and send out data

• Oversee generation and analysis of reports

• Assist, establish, and monitor departmental KPIs

• Identify process gaps within the department

• Conduct root-cause analysis to identify the blockers/factors that affect processes • Ensure that changes in the processes are cascaded to the concerned teams in the Company

• Assist Recovery Assistant Manager with implementing process improvements

• Other tasks as may be assigned by the Recovery Assistant Manager, Recovery Manager, or COO.

Minimum Qualifications

• Industrial Engineering graduate

• Fresh graduates are weclome to apply preferrably with Latin honors or outstanding GPAs

• At least 1 to 3 years experience in the warehousing/logistics industry

• Knowledgeable in doing Time and Motion Study, Value Stream Mapping and Process Flow Charts

• Must have extensive skills in using SQL or any related programs

• High comfort level in using MS Excel, PPT or equivalent Google programs (GSlides, GSheets)

• Generate creative solutions

• Has good critical thinking and analytical skills

• Can work well under pressure

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Ninja Van focuses on Enterprise Software, E-Commerce, Transportation, Logistics, and Content Delivery. Their company has offices in Singapore and Special Capital Region of Jakarta. They have a large team that's between 501-1000 employees. To date, Ninja Van has raised $32.5M of funding; their latest round was closed on April 2016.

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